Cancellation policy for package and residential bookings

 

All deposits are non-refundable.

a. If you cancel your booking with us in its entirety, we will levy the following cancellation charges:

i.More than 12 weeks prior to the booking: Loss of deposit only.

ii.12-8 weeks prior to the booking: 50% of total booking value

iii.8-4 weeks prior to the booking: 75% of total booking value.

iv.Less than 4 weeks prior to the booking: 100 % of total booking value.

 

b. If you cancel your booking with us in part, for example by reducing the number of rooms, number of guests attending, we will levy the following cancellation charges:

i.More than 12 weeks prior to the booking: 15% of cost of room or per guest.

ii.12-8 weeks prior to the booking: 50% of cost per room or per guest.

iii.8-4 weeks prior to the booking: 75% of cost per room or per guest.

iv.Less than 4 weeks prior to the booking: 100% of the cost per room or per guest.

How to book

It’s important to us that you book the right activities and accommodation for your group at a suitable price. We tailor all of our packages to include the perfect activities and accommodation to suit your group. We’ll give you the most up to date availability and advise you of any clothing or any additional items that you may wish to bring for your comfort. To discuss your requirements or to make a booking with us, just give us a call on 01685 848309. We may politely request a small deposit to secure your booking which is payable over the phone.

01685 848 309

Enquire Online

Contact us today on: 01685 848 309

Contact Us

Business Hours

Opening Days:

  • Monday   09:00 - 17:00
  • Tuesday   09:00 - 17:00
  • Wednesday   09:00 - 17:00
  • Thursday   09:00 - 17:00
  • Friday   09:00 - 17:00
  • Saturday   09:00 - 17:00
  • Sunday   09:00 - 17:00

About Us

Parkwood Outdoors Dolygaer is an activity centre based in the south of the Brecon Beacons, just a 15 minute drive from Merthyr Tydfil. We offer a fantastic range of activities suitable for all ages and abilities

Address

Parkwood Outdoors Dolygaer Pontsticill Merthyr Tydfil CF48 2UR